Frequently Asked Questions
What is your return policy?
NO RETURN POLICY ! ALL SALES ARE FINAL
How do I track my order?
When your order ships you will get an email with your tracking number.
How do I contact customer service?
contact us during business hours via chat or phone, out of business hours please email us to respond quickly to your needs. please allow 24-48 business hours to respond.
What do I do if I had an issue with my order?
Please contact us so we can reslove the issue right away !
Donations are accepted anytime during normal business hours.
Please, NO broken or damaged household items
Please, NO significantly damaged, torn or stained clothing
Due to the size of our store we can only accept furniture upon request. Please call our store for details.
We DO NOT Accept
Computers, Monitors, Fax Machines, Printers
Paints, Solvents, Chemicals
Large Gym Equipment
Our family loves simple thrift! i can always find everything i need here and when i need to donate its such an easy process ! thank you for being the best! wont go anywhere else
The Thomas Family, Customer/Donator